Englewood resident defrauded of $1 million in elaborate tech support scam

More Stories

Police are issuing an urgent warning to North Jersey residents after an Englewood local was scammed out of more than $1 million through a sophisticated phone and in-person scheme.

The Englewood Police Department recently investigated the massive fraud case, which began with individuals posing as Apple Technical Support and Federal Trade Commission (FTC) officials. According to investigators, scammers are becoming increasingly bold, combining digital deception with physical meetups to steal life savings.

The Scam Process

The department outlined a multi-step process used to manipulate the victim:

The Hook: The victim received a call claiming their personal information or devices had been compromised.
The Transfer: They were transferred to several people posing as government officials who claimed the victim's identity was linked to criminal activity.
The Conversion: Under the guise of "clearing their name," scammers instructed the victim to withdraw large sums of cash and convert them into gold, gift cards, or other untraceable assets.
The Hand-off: In a dangerous escalation, the victim was told to meet a stranger in person to hand over the physical assets.

Prevention Tips

Authorities remind the public that government agencies will never ask for money or valuables over the phone.

Key warning signs include anyone demanding you convert money into cryptocurrency or gift cards, being told to keep a situation secret from family or friends, and instructions to meet a stranger in person to hand over valuables.

Englewood Police advise anyone who receives a suspicious call to hang up immediately. Do not share financial information over the phone or purchase gold at the direction of an unknown caller.